Sales Forecasting

Attribution and the need to cite your sources

Last week saw the thrust and parry of dueling keyboards as [a mainstream media consortium] took umbrage with the blogosphere, and bloggers’ frequent quotations from the [mmc]’s posted stories. There were demands for the take-down of various blog pages, and attempts to collect fees-per-word of quotes, as well as rapier-like witty ripostes. You can read about this on the TechCrunch blog, Post 1, and and Post 2.

While this issue seems, on the surface, to be about copyright, fair use, and possibly expansion of new revenue streams, it also deals with attribution and citing of sources. This is not just for journalists. It is just as important to entrepreneurs.

When you write your business plan, especially if you are using the plan to secure funding, you must cite your sources. Your plan will have topics and statistics covering your target market, population demographics, spending habits, market trends, market growth, and the like. The banks or investors or VCs are savvy business people. They know how to double check your assumptions, and will have no qualms about calling your bluff…and quashing your funding if they don’t credit your stats.

If your business is going to provide day care services, you’d better be able to show an increase in young dual-income families in your area. Investors are unlikely to support the construction of high-end mansions in a community that has been losing all of its industry. If you forecast skyrocketing sales, you’d better be able to document how a similar product or service did the same, and why yours will follow suit, and not crash and burn in a saturated market niche.

In other words you can’t pull your projections out of your … that is, out of thin air! Do your research! Develop your forecasts using that information. Document your sources in your plan. Take a look at this blog post by Alan Gleeson, Managing Director of Palo Alto Software Ltd, in the UK. The post quotes several people, businesses and news sources, and includes links and footnotes. Your business plan should do the same, giving the proper attribution to your sources.

As a raconteur I can make it up as I go along. As a business owner you don’t have that luxury.

Steve Lange
Senior Editor
Palo Alto Software

Did you know: Business Calculators

One of Palo Alto Software’s most popular websites is www.bplans.com website, on that free resource website you can find hundreds of articles on a wide array of business planning information from starting your business to incorporation and buying a business.

We also have a page full of extremely helpful business calculators.

One of our most popular calculators is the Cash Flow Calculator.

Many startups and small businesses fail despite being nominally profitable. When it is time to pay the bills, cash is king. This handy calculator helps you see the effect of sales, inventory, credit terms, and other variables on your company’s cash flow.

‘Chelle Parmele
Social Media Marketing Manager
Palo Alto Software

Caution, Hard Times Ahead

BIG blog reader Jacqueline Emerson gave me a heads up on an interesting article in LA Times.

When times are good, too many small businesses take a lackadaisical approach. Sloppy practices may not be fatal to a small business when cash is flowing, but when times get tough, those same bad habits could open cracks that threaten the profitability or even the viability of a small company.

You can read the rest of the article by Cyndia Zwahlen on the LA Times website.

‘Chelle Parmele
Palo Alto Software

No Means Yes!

Yesterday I was having a conversation with a young woman who
is working as an outside sales rep for a car rental company that relies on local insurance companies to refer business to them. It is her first time in a sales role, and
being a little green, her confidence is not yet where it needs to be. She asked me for a few pieces of advice to help
her be the most effective in closing a sale. This is simple I thought, “Always
ask for the business!” 

The young lady was clearly uncomfortable with this
advice. She had her pitch down. She could explain her products in glowing
detail. But she never once asked a
customer for their referral business.  I asked her why this made her uneasy. Her answer: “What if they say no!” Ah yes –
what if they DO say no? And some will -
that is a guarantee. If they say no, it
is a prime opportunity to find out why. This information will be some of the best you can gather on how to improve
upon your product or service, or upon your own personal selling skills. Better
yet, it gives you a chance to address their concerns on the spot, potentially persuading
them to change their mind about what you are selling.  All of these things will help you sell more in
the moment, and in the future. So in the
end, a “no” really can be a “yes”. Always
ask – or you will never know.

Beth Anne Whalen
Director of Business Development